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Empowering Financial Journeys: Cepal’s Digital-First Self-Service Portal for NPE Management

Cepal Hellas



Cepal, the first servicing company licensed by the Bank of Greece, partnered with Netcompany, a leading European IT services provider, to develop e-Cepal Digital Self-Service Portal. This collaboration combined Cepal’s domain expertise with Netcompany’s technological innovation to deliver a next-gen, user-focused platform. The portal streamlines debtor interactions with features like seamless onboarding, document handling, request management, e-payment and debt restructuring tools. By automating processes, it reduces costs, improves operational efficiency, and addresses the needs of a sensitive user base with measurable results.